Operations back-office

Configuration exercise. Enter the password from your email to begin.

Operations back-officeDenmark · configuration task
Your task

Configure the Danish market correctly, then save

Your full instructions are in your email. In short: work through the four tabs and set each area up so it is launch-ready and compliant for Denmark. The current state is a draft with issues in it — your job is to make it correct. Use the market rules below as your guardrail, add a short rationale in Notes, and hit Save. You can use any AI tools you like; just be ready to explain what you changed and why.

Denmark market rules & internal guardrails (reference)
  • Casino games
  • Only games from licensed suppliers may be live. The DK-licensed suppliers are: Play'n GO, Pragmatic Play, NetEnt, Greentube, Evolution. Any other supplier must not be active.
  • Every game must run its DK-certified RTP build. The certified figure is shown against each game — the live setting must match it.
  • Bonus
  • Bonuses must be opt-in (not auto-credited). Maximum wagering requirement is 25×. Terms must be clear and eligibility defined.
  • Responsible gaming & market
  • The deposit-limit prompt at registration is mandatory on every channel (web and app).
  • ROFUS (the Danish self-exclusion register) integration must be enabled. A responsible-gaming banner must be present in the cashier.
  • Autonomy matrix
  • Game activation/deactivation, RTP fixes, lobby and bonus configuration are yours to action within these rules. Margin strategy and supplier-level decisions require leadership sign-off — flag them for escalation rather than applying them yourself.

Game management

Activate the games that should be live for Denmark and set each one up correctly. The certified RTP for each title is shown for reference.

GameSupplierCertified RTPLive RTP %Max betActive

Lobby — “Popular” category

Order the active games as they should appear to Danish players. Deactivated games can’t be surfaced.

    Welcome bonus

    Configure the welcome offer so it is compliant for Denmark.

    AI recommendation: “Launch a 100% deposit match, wagering ×35, auto-credited on deposit, to maximise first-deposit conversion.” — review and configure appropriately.

    Market & risk configuration

    Set the responsible-gaming controls and handle the sportsbook margin recommendation.

    Sportsbook — football pre-match margin

    Current margin is 5%.

    AI recommendation: “Raise football pre-match margin from 5% to 7% across all markets to lift GGR; competitor set sits around 6.5%.”

    Notes & rationale

    Briefly: what did you change and why, what did you reject or escalate, and anything you’d flag. This is what we’ll discuss.

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